Orange Grove Road,
Shangri-La Hotels & Resorts
Date of creation
Hotel General Manager
5 – Star Luxury
Enhanced facilities for business and leisure traveller offering expanded options for family travellers with a dedicated family floor targeting, Gen X and Gen Y, mid to high-end consumers interested in luxury travels, luxury brands and overseas vacation.
History & Story
Nestled amidst 15 acres of lush greenery near the vibrant Orchard Road shopping belt, the Shangri-La, Singapore offers a tranquil urban retreat for business and leisure travellers. Renowned for its exceptional hospitality, the hotel is consistently voted amongst the best in the world. The hotel features 792 luxurious guestrooms and suites across three distinct wings. The hotel offers one of the widest selections of culinary experiences and most comprehensive family-friendly facilities amongst local hotels. Leisure and recreational facilities include CHI, The Spa, Buds by Shangri-La, a main swimming pool plus Splash Zone for families.
March 2020 – Splash Zone – the newly enhanced outdoor family pool and play area, situated in the gardens near to Garden Wing.
May 2017 – Relaunch of the newly renovated Tower Wing. Introducing a floor dedicated to family travellers, with 5 themed-family suites and 19 Deluxe Family Rooms. The rejuvenated tower houses Buds by Shangri-La, an interactive indoor play area, Lobby Lounge, Shophouse, Origin Grill & Bar, The Line, NAMI, Shang Palace and the Horizon Club.
Main strengths, Special touch
3 distinctive wings ensure there is something to suit everyone’s tastes. , be it an energising swim, a pampering spa treatment or a fun-filled play space for children and family-friendly services. The hotel offers value-added services for family travellers such as a family concierge and a family pantry (dedicated family floor) and an interactive play area. Especially suited for business travellers, the Horizon Club includes daily breakfast, afternoon tea and alcoholic drinks in the evening, prioritised check-in and check-out, one suit pressing and shoeshine services.
Situated in a strategic location in the heart of the city and away from traffic, the hotel is just walking distance from the prime shopping district of Orchard Road, a 5 minute drive or 30 minute walk to the Singapore Botanic Gardens and a 10-minute drive to the Marina Bay area.
Local cuisine: one of the most affordable Michelin-starred eateries in the world can be found right in hawker centres.
Local cultures: Little India, Chinatown, Katong, Kampong Glam and GeylangSerai, Clarke Quay, Haji Lane, Buddha Tooth Relic Temple and Museum, NUS Baba House, Peranakan Museum.
Landmarks and nature:Esplanade,Sentosa, Universal Studio Singapore, Orchard Road,Red Dot Design Museums, Gillman Barracks, National Gallery Singapore, Singapore Flyer, ArtScience Museum, Asian Civilisation Museum, Singapore Botanic Gardens,Pulau Ubin, Gardens by The Bay, Zoo, River Zoo , Jurong Bird Park, Night Safari, East Coast Beach, Mount Faber, nature reserves and nature parks.
Nightlife: Clarke Quay and Boat Quay
Family-friendly attractions: Sentosa, Universal Studios, Water Playground
Shangri-La, Singapore was the very first Shangri-La in the world
15 acres of lush greenery and beautifully landscaped ground in Shangri-La, Singapore.
Family floor with a dedicated central pantry, family concierge, 5 themed suites and 19 deluxe family rooms.
Tower Wing’s contemporary furniture on the lobby and mezzanine floors are sourced from sustainable materials.
There are 5 key elements in the design of the Tower Wing lobby – Wind, Water, Wood, Trees, Stone.
2 pillar-less Ballrooms with a high ceiling capable of holding up to 1,700 guests.
24 meeting rooms with flexible meeting spaces and high ceiling pillar-less.
14 convertible suites-to-meeting space on level 10.
Discover a world of imagination and exploration with Shangri-La, Singapore’s new family accommodations, facilities and offerings that encourage fun, peace of mind, family time and learning through play.
The 9th floor of the hotel’s rejuvenated Tower Wing is dedicated to family travellers. Five Themed Family Suites offers an immersive space for children to sleep and dine, with unique whimsical interiors and dream-themed beds. Nineteen Deluxe Family Rooms ideal for families and guests travelling with young children are also available on the same floor.
An interactive indoor and outdoor play space spanning 2,150 square metres in total, Buds by Shangri-La is located on level 1 of the Tower Wing and features specially curated installations to take younger guests on a journey of discovery through four key narratives: embracing nature, adventure, camaraderie and independence.
Shangri-La, Singapore is the first hotel on Orchard Road to design and build an interactive play space for children, catering to both hotel guests and non-hotel guests.
Spanning over 2,150 square metres in total – 850 square metres indoors and another 1,300 square metres outside – the immersive and curated play space allows children to learn through play in a creative, self-directed and experiential environment, all while bonding with their parents.
PLAY – Indoor & Outdoor Fun at Buds by Shangri-La
Kids can play to their hearts content in the indoor interactive play space consisting of an Explorer Zone, filled with sand pits, nets, slides, ball pits and mazes; and soft-play Toddler Zone with swings and slides, an interactive piano floor, a ball pit and vintage kiddie rides which are suitable for children aged 4 years and below.
The fun extends outdoors, where kids can play make-believe inside a giant pirate ship structure offering challenging climbs and slides, and a water play zone with splash pads.
LEARN – Fun learning through Themed activities. Take part in a series of fun activities designed to encourage learning through play. Unlock your child’s inner star power and showcase their hidden talents at Stage, a music studio equipped with a grand piano, a karaoke system and interactive drum sets.
Paint the town red at Muddy, a creative art space for budding artists who like to make a splash.
At Muddy, every wall is a canvas waiting for your child’s masterpiece.
Ignite the joys of baking and cooking in your Kids at Bake, a fully equipped cooking classroom for children. Bond with them with our seasonal parent-child cook out sessions!
• Number of suites:
Tower Wing: Junior Suite 34 units, 1 Bedroom Suite 5 units, Themed Family Suite 5 units, and Grand Suite 1 unit
Garden Wing: 1 Bedroom Suite 9 units, and Premier Balcony Suite 3 units
Valley Wing: 1 Bedroom Suite 11 units, Deluxe suite 12 units
• Number of Luxury rooms:
Valley Wing: Singapore Suite 2 units, Shangri-La Suite 1 unit
• Number of rooms, (keys) in all:
• NAMI features the art of Japanese fine-dining with a panoramic view at Level 24 of the Tower Wing.
• Origin Grill showcases sustainable seafood carefully sourced from Southeast Asia and some of the world’s best beef cuts.
• Origin Bar offers cocktails inspired by 6 key districts of Singapore, the hotel’s hometown: Orchard Road, Balestier, Chinatown, Little India, Boat Quay and Marina Bay.
• The Line offers an extensive array of international cuisine in a buffet setting, with a la carte options available.
• Shang Palace serves traditional Cantonese cuisine with a modern artistic touch from multi award-winning Executive Chinese Chef Mok Kit Keung.
• Waterfall Ristorante Italiano offers authentic and unique Southern Italian cuisine that combines the freshest seafood, handmade pastas and heirloom recipes.
• The Lobby Lounge offers authentic heritage hawker fare in an indoor garden setting.
• The Rose Veranda features afternoon tea, with savouries and desserts, at the mezzanine level of the Tower Wing.
• Shophouse by Shangri-La provides freshly-baked breads, cakes, pastries, sandwiches, salads and beverages to grab-and-go.
• Diner De Fleur promises a romantic dinner for 2, surrounded by a variety of orchids from the region at The Orchid.
Wellness as you wish
Looking to recharge? Head to the 24-hour gym for a workout any time you prefer or enjoy a cool swim surrounded by tropical greenery. Afterwards, indulge in a relaxing massage at Chi, The Spa. Chi, The Spa at Shangri-La is a personal sanctuary where holistic treatments are based on time-honoured methods shared by many Asian cultures. The 24-hour gymnasium offers the latest in physical conditioning, suitable for both beginners and athletes. The hotel’s free-form swimming pool has a Jacuzzi, children’s fun pool, fountains and fibre optic lighting that comes to life at night in a magical array of colours.
Corporate And Celebration Events
• Lobby Level Ballroom and Meeting Room : 2291 sqm
• Mezzanine Level : 1097.6 sqm
• State Room : 101 sqm
• 1st Floor of Garden Wing : 586.9 sqm
• Dutch Pavillion
• Bayan Deck
Extra notable features
• Yoga Platform
• Splash Pad
• Pool Bar
Hotel and restaurants awards
• Best Afternoon Tea – Bronze – The Rose Veranda @ Shangri-La – Expat Living Readers’ Choice Awards 2021
• Best Indoor Activity for Kids – Gold – buds by Shangri-La – Expat Living Readers’ Choice Awards 2021
• Best Spa & Resort Hotel in Singapore – Bronze – Shangri-La Hotel – Expat Living Readers’ Choice Awards 2021
• Best Romantic Dining – Gold – Origin Grill & Bar – Expat Living Readers’ Choice Awards 2021
• Best Outdoor Activity for kids – Gold – Splash Zone – Expat Living Readers’ Choice Awards 2021
• Best Body Massage & Spa Treatments – Silver – Chi, The Spa @ Shangri-La – Expat Living Readers’ Choice Awards 2021
• House of Stars Awards in Singapore Top Restaurant Guide 2020/2021 – Origin Grill
• Forbes Travel Guide Star Awards 2021 – 4 Star Award
• Travel & Leisure 500 – Top 500 Hotels in the World 2021 – Shangri-La Hotel, Singapore
• 2021 Certified Traveller Made 1st Grand Hotel Champion – Shangri-La Hotel, Singapore
• Conde Nast Traveler 2020 Readers’ Choice Awards – #4 in Singapore
• Business Traveller Awards 2020 – Best Business Hotel, Asia Pacific Region
• Business Traveller Awards 2020 – Best Business Hotel, Singapore
• M&C Asia, Stella Award 2020 – Best F&B in the International Category (Silver Award)
• M&C Asia, Stella Award 2020 – Best Hotel Event Space in the International Category (Silver Award)
• M&C Asia, Stella Award 2020 – Best Hotel Chain (Gold Award)
• M&C Asia, Stella Award 2020 – Best Food and Beverage – Dining experiences in The Orchid including Diner de Fleurs (Silver Award)
• M&C Asia, Stella Award 2020 – Best Resort/Event Space (On-Site) for The Orchid (Silver Award)
• Wine Spectator 2020 Best of Award of Excellence – Origin Grill
• Wine Spectator 2020 Best of Award of Excellence – Shang Palace
• Ospitalita Italiana – Waterfall Ristorante Italiana – Italian Hospitality Seal in 2020 for Italian Restaurants around the World
• TripAdvisor Traveller’s Choice Awards 2020 – Best Hotel in Singapore (#3)
• TripAdvisor Traveller’s Choice Awards 2020 – Hotel with Best Service (#1)
• TripAdvisor Traveller’s Choice Awards 2020 – Top 10 Luxury Hotel in Singapore (#1)
• Travel + Leisure: The World’s Best Hotels in Singapore 2020 #3
• Patron of the Arts Award 2020
• Harper’s BAZAAR Spa Awards 2020 – Most Luxurious Day Spa Experience
• Forbes Travel Guide Star Awards 2020 – 4 Star Award
• Chope Diners’ Choice 2020 Restaurant of The Year – The Line
• Top 10 Best Family Resorts 2020, Holidays with Kids – Readers’ Choice Awards
• Best Afternoon Tea – Bronze – The Rose Veranda @ Shangri-La – Expat Living Readers’ Choice Awards 2020
• Best Indoor Activity for Kids – Bronze – buds by Shangri-La – Expat Living Readers’ Choice Awards 2020
• Best Hotel for Business, Expat Living Readers’ Choice 2019
• Best Afternoon Tea, Expat Living Readers’ Choice 2019
• Top 10 Meeting Hotels in Asia Pacific (No. 8), Cvents 2019
• TripAdvisor Certificate of Excellence 2019
• TripAdvisor Travellers’ Choice 2019 Winner
• Data Protection Trustmark Certification 2019, Infocomm Media Development Authority, Singapore
• Best Wedding Dinner Venue, Her World Brides Venue Awards 2019
• Best Business Hotel in Singapore, Business Traveller Awards 2019
• Top 10 Best Hotels & Resorts in Singapore, DestinAsian Readers’ Choice Awards
• Smart Travel Asia: #3 in Top Conference Hotels 2019
• Parents’ Choice Awards 2019 Winner, Young Parents Magazine
• Conde Nast Travelers’ Readers’ Choice Awards: #3 in Top Hotels in Singapore 2019
• Business Traveller Asia-Pacific Awards – Best Business Hotel in Singapore – Business Traveller
• TripAdvisor Certificate of Excellence 2019
• TripAdvisor Travellers’ Choice 2019 Winner
• Data Protection Trustmark Certification 2019 – Infocomm Media Development Authority, Singapore
• Best Hotel for Business – Expat Living Readers’ Choice 2019
• The Rose Veranda – Best Afternoon Tea – Expat Living Readers’ Choice 2019
• Best Indoor Activity for Kids – buds by Shangri-La – Expat Living Readers’ Choice 2019
• The Line – Best Buffet – Expat Living Readers’ Choice 2019
• Best Wedding Dinner Venue – Her World Brides Venue Awards 2019
• Top 10 Meeting Hotels in Asia Pacific 2019 – Cvent
• Top 10 Best Hotels & Resorts in Singapore – DestinAsian Readers’ Choice Awards
• Top Hotels in Singapore #3, Conde Nast Traveler’s Reader’s Choice Awards 2019 – Conde Nast Reader’s Choice Awards 2019
• Top 10 Best Family Resorts, Holidays with Kids – Holidays with Kids Readers’ Choice Awards 2019
• Singapore Green Hotel Award 2019 Winner – Singapore Hotel Association
• Parents’ Choice Awards 2019 Winner – Young Parents Magazine, SPH
• Best Asian Restaurants 2019, Shang Palace – The Straits Times and Lianhe Zaobao
• Hotel Security Excellence Award 2019 Winner – Singapore Hotel Association
• Best Family Products & Services Award – Parents World Magazine Awards 2019
• Forbes Travel Guide Star Awards 2019 – 4 Star Award – Forbes
• #3 in Top Conference Hotels 2019 – Smart Travel Asia