Palmaïa – The House of AïA Mexico
Palmaïa – The House of AïA
Paseo Xaman – Ha Lote 1, Playacar, 77710, Playa del Carmen, Q.R.
Date of Creation
Hotel General Manager
Javier Martinez has a remarkable career which includes leadership positions in quality assurance in more than 700 ultra-luxury properties. While in Mexico, he became General Director of the hotel Azulik and made it one of the most desired properties around the world. Javier is now General Manager at Palmaïa.
5-star luxury; Preferred Hotels & Resorts
Palmaïa is truly a new innovative product that offers unique sustainable and wellness experiences. This concept can keep growing in other parts of Mexico and the world.
Palmaïa – The House of AïA
History & Story
The founder and visionary behind Palmaïa, Alexander Ferri, designed the resort experience after his own way of living, with the belief that inner exploration and respect for nature and community is key to bringing people together to create meaningful change. Palmaïa was designed to be a gathering point, and currently the only natural, progressive wellness resort of its kind. A safe place where positive change can be created within the boundaries of modern society.
Palmaïa – The House of AïA is a new resort
Main Strengths, Special Touch
One of the jewels of the experience is the Architects of Life program led by the in-house Personal Growth Guide, Balder. Alongside hand-selected visiting teachers and guides, Balder will lead guests through rituals such as cacao ceremonies, yoga, multi vibrational sound healing, meditation, plant ceremonies, and ancient practices that inspire reflection, exploration, and connection.
Also, as part of the resort’s Gifting Lifestyle, every guest enjoys complimentary access to: Holistic practices from the Architects of Life Program • Rituals of Sound Series • À la Carte Breakfast, Lunch & Dinner • 24-hour room service • Premium Domestic & Int’l Beverages • Fiber-Optic WiFi • Eolo Beach Club & Bar • Atlas Club Lounge • Nomadic Guides & Concierge Services • Kid’s Center & Waldorf-Inspired Activities • Jungle Gym & Fitness Center • Pool & Beachside Service • Health Trail • Bike Sharing Service, Kayak, Mask, & Snorkel • Valet Parking
Playacar, Playa del Carmen, Mexico
Key sites/activities in the area
Tulum, Chichen Itzá, Cobá, Shopping, Golf, Natural parks…
• The children’s activities program is inspired by the Waldorf Education System and led by Waldorf Educators
• All suites are vegan-friendly
• The culinary programming includes plant-based à la carte menus in all its dining venues
• Guests will not find plastic water bottles on property and all bathroom amenities are refillable and made with 100% biodegradable ingredients and essential oils
• The spa and the gym are right in the middle of the jungle, to allow guests to reconnect with nature
Palmaïa is a family friendly resort. It offers oceanfront suites, including suites for families with modern bunk beds for children. Also, it operates a device free and holistic fun children’s activities program inspired by the Waldorf Education System. All childcare professionals are Waldorf Educators that create an environment that draws on avant-garde thinking, giving children lots to do and learn.
All of Palmaïa’s 234 Oceanfront Suites are Vegan-Friendly, as they have been assiduously planned as free of animal products and animal-tested products, offering an enlightened space that celebrates the value of all life on Earth with zero use of leather and feather-free bedding.
8 different layouts provide the perfect fit for everyone, featuring private terraces on all levels and a combination of spaces designed to fit families and couples’ needs. Choose between King or Queen beds, second bedrooms with bunk beds for 2 or 3, or sofa beds, luxury tubs, or showers. Also, all the Swim Out Suites have direct access to one of the property’s infinity pools.
Amenities included in all Suites: • 24-hour in suite dining •Nespresso coffee machine • Minibar – restocked daily • Premium bedding • Hairdryer and vanity mirror • Bathrobes and slippers • Iron and ironing board • 50’’ Smart TV • Laptop size security safe • Nightly turn-down service • Bluetooth music network • High speed Wi-Fi • Premium 100% biodegradable bathroom amenities
• 30 OCEAN FRONT FAMILY MASTER SUITES
• 54 OCEAN FRONT FAMILY KING SUITES
• 40 OCEAN FRONT KING SUITES WITH BATHTUB
• 28 OCEAN FRONT QUEEN SUITES
• 6 SWIM-OUT FAMILY MASTER SUITES
• 28 SWIM-OUT KING SUITES WITH BATHTUB
• 8 SWIM-OUT QUEEN SUITES
• 40 OCEAN FRONT KING SUITES
Restaurants & Bars
The Executive Chef, Eugenio Villafaña, oversees the culinary programming of the property’s restaurants and food truck. This includes creating plant-based menus with non-plant-based options for each dining venue, a unique culinary offering in Riviera Maya and throughout the hospitality industry.
• LEK — Mexican Fine Dining.
• SU CASA — International Restaurant.
• MAR DE OLIVO — Mediterranean.
• UME — Far-Eastern Fusion.
• EL CAMINANTE — Food Truck.
• Also, the property offers 24 hour in-suite dining.
Bars and lounges: with the Eolo Beach club playing jungle beats by visiting sound artists, a vegan juice bar that crafts the foundations of a nourished body, mixologists that invent custom creations based on the guests´ mood or favourite poem, pool bars that serve fresh fruit cocktails under the sun, and the exclusivity of the Atlas Club, Palmaïa offers libations to the guests’ joy.
The resort includes a jungle spa, Atlantis, where ancient ceremonies like the Temazcal are included in the menu of services. At Atlantis, one is guided by the Book of the Nine Paths to Health, designed to treat emotions as root causes rather than physical pain. Treatment rooms feature floor to ceiling windows that look out onto the foliage and are immersed between natural cenotes used for rituals and meditation. The fitness center is also hidden in the jungle and is open 24/7.
Also, Palmaïa has 4 infinity pools overlooking the white sand beach, mangroves, and turquoise Caribbean waters and 2 jacuzzi-style plunge pools blended into the beachfront jungle.
Corporate & Celebration Events
Palmaïa is the perfect place to host wellness retreats and summits. It has different indoor and outdoor venues where unique group activities, meetings and practices can be held. For special celebrations and group inquiries, please send an email to firstname.lastname@example.org.
Extra Notable Features
The resort also features a Rituals of Sound program that pays homage to the music environment of Tulum and Mykonos, but in a more exclusive relaxed setting. Palmaïa becomes a stage for creative experimental musicians who transport guests through curated deep beats, and deep-fusion electronic music with acoustic overlays. These music rituals take place every night.
Hotel and restaurant Awards
• Luxe Life Magazine: 2021’s Best Luxury Wellness Resort – Mexico
• Travel + Leisure: “It List” of the Best Hotels in The World in 2021
• Nominated for Travel + Leisure 2021 World’s Best Awards in the Destination Spa category
• Departure’s Magazine: Unique Eco-Initiatives and Community Impact Award
• Condé Nast Traveller: Top 20 Resorts in Eastern Mexico
Number of employees
More than 270