PROFILE & PHILOSOPHY
Created in 1897, Kempinski Hotels is Europe’s oldest luxury hotel group. Kempinski’s rich heritage of impeccable personal service and superb hospitality is complemented by the exclusivity and individuality of its properties. As independant luxury hotel management company, Kempinski Hotels currently operates 76 select five-star hotels in 31 countries worldwide. The portfolio comprises historic landmark properties, award-winning urban lifestyle hotels, outstanding resorts, and prestigious residences. Each one is imbued with the quality guests have come to expect from Kempinski while embracing the cultural traditions of its location. This range is continually extended with new hotels in Europe, the Middle East, Africa and Asia, demonstrating the group’s strong growth capacity. In order to justify its claim to exclusivity and individuality without the least compromise, Kempinski aims at selective growth and believes small is beautiful. The group is and will remain a collection of individuals. Like gems on a necklace, each one is precious; each one has its own character, clarity and colour.
KEMPINSKI HOTELS TODAY
A pioneering European luxury hotel group, we have spent 120 years exploring the world, creating a constellation of remarkable havens to which guests can travel and stay in style. Each year, an increasing number of guests come to appreciate these qualities, as Kempinski adds new, exciting destinations to its portfolio. While this growth reflects the strength and success of the Kempinski brand, the collection will remain a limited one, where exclusivity can be nurtured and individuality can flourish. Our prestigious, European heritage puts Kempinski in a unique position to anticipate the future needs of the stylish and discerning traveller. Hoteliers first and foremost we are dedicated to please our guests – all over the world. Since 1897, our employees have been a part of creating history around the world. From historic buildings to the most avant-garde of modern architecture, our properties are the setting for some of life’s greatest moments. Across the world, Kempinski brings to life unique experiences for each of our guests. We’ve witnessed historic meetings between world leaders, celebrities taking sanctuary in the world of calm we create for them, and created incredible memories for guests on a ‘once-in-a-lifetime’ journey. Today, we are wholeheartedly committed to providing perfection for our guests at every moment and in every way – always focusing on creating a remarkable sense of place while never comprising on the elegance of European service.
HISTORY IN TEN DATES
The Hotelbetriebs-Aktiengesellschaft is founded in Berlin.
Kempinski in Berlin: Berthold’s first small wine-merchant and high-end delicatessen restaurant quickly attracted a loyal and regular clientele. Berthold created a culinary revolution by introducing a new concept: affordable fix-priced full and half portion dishes, accompanied by wine by the glass.
Haus Vaterland, Potsdamer Platz expanded Berlin’s concept of entertainment dining and became M. Kempinski & Co.’s flagship venue. With each of its 12 restaurants themed to the cuisine and décor of a different country, it soon became Berlin’s favourite night-time entertainment spot.
Schloss Marquardt – Kempinski’s first resort hotel: A perfect blend of glamour and timeless European elegance, this former manor house stood in beautiful parkland. With just 24 guest rooms, a choice of restaurants, tea lounge, wine bar, and a terrace overlooking the lake, it was a luxurious retreat for wealthy Berliners.
The Kempinski name was sold to the Hotelbetriebs-Aktiengesellschaft.
The Atlantic has long been a favourite with wealthy travellers setting off on voyages from Hamburg’s busy port. Following renovation, it’s now classified five-star superior, and we passionately protect its heritage and cosmopolitan spirit to ensure it remains one of the world’s landmark hotels.
Since we took over the Hotel Vier Jahreszeiten in 1970, we have continued to respect its past while sensitively updating it for today’s needs. Its beautiful, famous lobby is still thought of as Munich’s living room – a place where people love to meet.
1992 – 2006
Kempinski becomes the first luxury hotel group to enter the important Russian and Chinese markets as pioneers. Over the years the Kempinski portfolio grows and Kempinski becomes internationally recognized. Our pioneering spirit has created stunning destinations which appealed to our desire to craft unforgettable experiences in unique places – the most perfect settings for our special blend of European service and local traditions.
The Lady in Red is created and today, Lady in Red ambassadors are present at each of the Kempinski hotels worldwide. This renowned Kempinski ambassador embodies a dedcation to impeccable personal service and superb hospitality representign the epitome of European timeless elegance.
Gran Hotel Manzana Kempinski La Habana: This year, we will open Cuba’s first five-star European luxury hotel, within the historic Manzana de Gómez building in Old Havana. Our restoration of this much-loved building will capture its original spirit, with an infusion of European style combined with the essence of Cuban culture and will be the re-entry into the Americas.
SERANDIPIANS HOTEL PARTNERS
RECENT, FUTURE OPENINGS & PROJECTS
• Cabrits Resort & Spa Kempinski Dominica (October 2019)
• Sindhorn Kempinski Hotel Bangkok (October 2020)
• Frutt Mountain Resort (December 2020)
Future Openings in 2021:
• The David Kempinski Tel Aviv
• Kempinski Palace Engelberg Titlis Swiss Alps
• Cayo Guillermo Resort Kempinski Cuba
Kempinski Hotels S.A.
Boulevard du Pont-d’Arve 28
+41 22 809 8888
MORE ABOUT KEMPINSKI ORIENTATION
Kempinski believes in integrating hotel operations into the life of the local community and society of our host countries, and, when it can be involved from the start of a hotel project, ensures the hotel’s design is inspired by local culture and allows for local traditions to be respected throughout the guest’s experience. This is how Kempinski embraces the culture and individuality of each destination.
Guests staying in some of Kempinski’s most luxurious suites can enjoy Butler service, with professionally skilled, discreet, courteous and efficient butlers. In selected hotels, butler service is available as standard to all guests. And in all hotels, our knowledgeable Concierges and Lady in Red ambassadors are available to ensure guests get the most out of their stay in the hotel itself, and the destination.
The Lady in Red is an iconic Kempinski brand ambassador, and enduring feature, of the company’s hotels worldwide. Present at every Kempinski destination across the world, the Lady in Red is instantly recognisable in her red attire, lightly interpreted to reflect the local culture and traditions.
Kempinski created and launched the unique Lady in Red concept in 2009, in expression of the company’s innovative spirit as a pioneering European luxury hotelier, offering a truly personalised luxury guest experience.
This renowned Kempinski ambassador embodies a dedication to impeccable personal service and superb hospitality, representing the epitome of European timeless elegance.
With an intimate knowledge of the local destination, the Lady in Red is present in the lobby of each Kempinski hotel, working alongside the concierge to recreate the beauty of a grand hotel tradition, for today’s discerning guests.
The Lady in Red goes out of her way to understand each guest’s individual needs, and craft memorable experiences with a personal touch throughout their stay, wherever they are in the world.
Kempinski trusts Resense to provide an innovative experience for our guests, through Resense or Kempinski The Spa branded spas. The Resense Spa is the renaissance of the classical European spa. A fusion of modern and traditional design, art, music, therapies and bathing. Kempinski The Spa is a journey inspired by the European cycle of the seasons. Drawing on the elemental wisdom of nature, treatments both invoke and restore the body’s natural equilibrium.
Our restaurant offering is the ultimate expression of our rich culinary heritage. Steeped in European traditions, while showcasing local cuisine and ingredients, it is a reflection of what it is to be Kempinski. Inspired by local culture and the highest quality products, we create concepts that are relevant for each hotel – and which bring a true flavor of the destination to our guests.
Best Business Hotel Chain worldwide – Business Traveller Russia & CIS Awards Best Premium Landmark Hotels EMEA 2016 – Capital Finance International Awards Best Hotel Brand for Business Events 2016 – Russina Business Travel & MICE Award
“Employer of the Year” – awarded by Rolling Pin (Germany)
March 2013 – the Best Luxury Hotel Brand Award at Voyage 10th Year Anniversary Travel Brand Annual Awards December 2013 – Diners Club award April 2013 – HR Award 2013 – For E! Management and our approach that “Kempinski Trains Kempinski” by the Deutsche Hotelakademie “Best Luxury Hotel Brand” – awarded at Voyage 10th Year Anniversary Travel Brand Annual Awards (March 2013) Diners Club award (December 2013) HR Award 2013 – For E! Management and our approach “Kempinski Trains Kempinski” by the Deutsche Hotelakademie (April 2013)
“Best Luxury Hotel Brand” – named by Irish newspaper Evening Herald
“Best People & Talent Management Programme” – awarded by Worldwide Hospitality Awards “Service Champion 2011″ – named by Service Value GmbH and Frankfurt Goethe University, after a survey with nearly one million consumers (Germany) “Best Service Provider 2011″ – awarded by Best Brands (Germany)
According to the destination and type of hotel, different sporting activities will be on offer, from the gym with a view and infinity pools, to extreme winter sports, summer hiking, desert biking, sailing or golf.
Especially our mountain resorts offer a wide variety provided by our Activity Concierges.
Kempinski Hotels offer a variety of in-hotel boutiques and in some cases are part of a development which includes direct access to upscale shopping malls.
At Kempinski, we believe that we are conscious of our responsibility to create a sustainable yet luxurious guest experience that is respectful of the environment. Our mission is therefore to deliver uncompromising luxury while ensuring a minimal environmental and social impact.
As part of commitment to offering sustainable luxury experiences along with safe and quality services and facilities, Kempinski is actively rolling out globally the award-winning EarthCheck certified programme. Find out more details here.
Integrating our hotel operations into the life of the local community and society of our host countries is highly rewarding for Kempinski and our employees. We believe that the local economic and social impact of our hotels can be managed positively and responsibly. Kempinski employs around 25,000 staff in 30 countries, and has an average of four million guests each year. As a global company, Kempinski believes its responsibility extends beyond its employees and guests, into the communities in which it operates. In addition to its hotels’ individual engagement into socially responsible initiatives that meet the specific needs of their local community. Today, Kempinski is proud to be a founding member of the BE Health Association. Find out more here.
Being aware of the damaging effect that plastic waste has on the environment and the significant carbon footprint of plastic production, Kempinski rolls out the gradual ban on single-use plastic, where suitable product alternatives are available. Our efforts are focused on preventing the use of plastic in the first place, and where a sustainable alternative is not available, we reinforce recycling practices. Find out more here.
Integrating our hotel operations into the life of the local community and society of our host countries is highly rewarding for Kempinski and our employees. We believe that the local economic and social impact of our hotels can be managed positively and responsibly. Kempinski employs around 25,000 staff in 30 countries, and has an average of four million guests each year. As a global company, Kempinski believes its responsibility extends beyond its employees and guests, into the communities in which it operates. In addition to its hotels’ individual engagement into socially responsible initiatives that meet the specific needs of their local community. Today, Kempinski is proud to be a founding member of the BE Health Association.