Raffles Hotels & Resorts

PROFILE & PHILOSOPHY

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Raffles Hotels & Resorts is an award-winning, luxury international hotel company which currently has 10 luxurious properties, from secluded resorts to city hotels in key destinations around the world. The company is embarking on a new phase of expansion, with openings in – amongst other locations – Indonesia and Turkey, scheduled over the next two years.

 

RAFFLES TODAY

With a compelling mix of cultures and styles, every hotel in the Raffles family has its own individual personality, with its own story to tell and its own sense of place. With a compelling mix of cultures and styles, every hotel in the Raffles family has its own individual personality, with its own story to tell and its own sense of place. However, each one is proud to draw on the tradition of Raffles – to offer a luxuriant and welcoming oasis where travellers can rest, recuperate and enjoy, complemented by service that is thoughtful, discreet and graceful, to ultimately deliver ‘emotional luxury’ to its well-travelled guests. The Travellers’ Palm (above) is the symbol of Raffles Hotels & Resorts’ oasis. Legend tells that this spectacular tree was a welcome sight to travellers of old; water stored in the base of its leaves quenched their thirst and the orientation of the leaves in an East-West direction provided an informal compass to guide them. Today’s guests find a modern interpretation the Traveller’s Palm in the pin worn by every employee of Raffles Hotels & Resorts – a potent reminder to both guests and staff of the spirit of hospitality and sanctuary that is alive and well at every Raffles hotel.

 


HISTORY IN TEN DATES

1887
Raffles Hotel Singapore opens, offering 10 rooms in an old bungalow-style building overlooking the beach and the South China Sea. It soon becomes – and remains – the most fabled hotel in the Far East, with a guest list that reads like a Who’s Who

1989
Raffles International Ltd was formed as the hotel management arm of Raffles Holdings Limited

1991
Raffles Hotel Singapore reopens on 16 September after a complete restoration that lasted 2 ½ years

1997
Raffles reopens two landmark hotels in Cambodia – Raffles Hotel Le Royal, Phnom Penh and Raffles Grand Hotel d’Angkor, Siem Reap

2006
Raffles debuts in China with Raffles Beijing Hotel

2007
Raffles takes its expansion to the Middle East with the opening of Raffles Dubai

2010
Growth in Middle East with the opening of Raffles Makkah Palace, Saudi Arabia in August. The group also makes its French debut with Le Royal Monceau, Raffles Paris

2011
Raffles’ first resort in the Indian Ocean, Raffles Praslin Seychelles, opens in February 2011

2012
Raffles celebrates its 125th anniversary across its hotels and resorts around the world. The year ends on a high note with the opening of Raffles Makati, Makati City’s first luxury hotel opening in 18 years.

2013 and beyond
Raffles opens its second property in China in September 2013. Raffles Hainan is located at Clearwater Bay, the new hotspot on the southeast coast of Hainan Island – China’s answer to the French Riviera and a rising star in the luxury tourism market. The group has ongoing plans for the opening of hotels and resorts in key cities including Jakarta and Istanbul.


TRAVELLER MADE HOTEL PARTNERS

 

 

FUTURE OPENINGS & PROJECTS

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  • Raffles Jakarta, Indonesia

 


PARENT COMPANY

Raffles Hotels & Resorts is owned by FRHI Holdings Ltd, a leading global hotel company with over 100 hotels and resorts worldwide under the Raffles, Fairmont and Swissôtel brands. The company also manages Fairmont and Raffles branded residences, Estates and luxury private residence club properties.

HEAD OFFICE

250 North Bridge Road

#10-00 Raffles City Tower
Singapore 179101
Telephone: +65-6339 8377

WEBSITE

www.raffles.com


MORE ABOUT RAFFLES ORIENTATION

 

American women expect to find in their husbands a perfection that English women only hope to find in their butlers…

so said W. Somerset Maugham, the famed playwright and novelist, who was a regular guest of Raffles Singapore.

He would be pleased to know that the tradition is alive and well at every Raffles hotel today. Raffles butlers are the living embodiment of bespoke service. From in-room registration on arrival, to packing those extra purchases skillfully on departure, nothing is impossible, and no job is too small, for a Raffles butler. Professionally trained, thoughtful and discreet, their aim is to make every guest’s stay as seamless and memorable as possible.

Raffles Spa embraces the philosophy of transformation which is embodied by the symbol of the lotus flower as it progresses from bud to blossom and bloom and pushes itself out of the water towards the sun. The Lotus flower represents healing, revelation, strength and purity. Each Raffles Spa will have a strong sense of place, with the journey intensified by the visual landscape through art and architecture, customized music, teas and foods that draw from the local ingredients and traditions and individual, authentic aromatherapy blends.

Raffles is consistently ranked among the world’s top hotels in the annual Condé Nast Traveler Awards. Its philosophy of individual of service and excellence has earned its hotels and resorts an impressive array of international accolades, including Condé Nast Traveler World’s Best Places to Stay and Travel Leisure World’s Best Awards.